Frequently Asked Questions

No, you can check out as a guest. Guest orders are cash on delivery, and whoever receives the order shows valid photo ID (19+) at the door. An account is handy if you order often: it remembers your address and keeps your past orders in one place.

You must be 19 or older. Valid government photo ID is checked on every delivery.

Add what you’d like to your cart and head to checkout. Enter your address (we’ll work out your delivery fee right away), pick a delivery date and time, and place your order. You pay cash when it arrives.

Within 8 km of downtown Charlottetown there’s no minimum. Further out, the minimum grows with distance: $50 from 8 to 15 km, $90 from 15 to 20 km and $140 from 20 to 30 km. Checkout shows yours as soon as you enter your address, and tells you how much more to add if you’re under it.

Most strains come in 1 g, 3.5 g (an eighth), 7 g (a quarter), 14 g (a half) and 28 g (an ounce), and the bigger the size, the less you pay per gram. Our guide Grams, eighths and ounces breaks down the math.

Yes. Our Mix ‘n Match Oz lets you build an ounce from several strains, so you get ounce value with variety.

The smaller buds and the bits from the bottom of the jar. Same flower, just less photogenic, at a much lower price per gram. Great for rolling or baking. Look for Cheaps (mixed bottoms) and strains labelled “(Cheaps)”.

Anywhere on Prince Edward Island within 30 km (as the crow flies) of Province House in downtown Charlottetown. That covers Charlottetown, Stratford and Cornwall and reaches communities like Lake Verde, Hunter River and Crapaud. Enter your address at checkout and you’ll know right away if you’re in range.

Monday to Saturday, from 2 pm until about 7:30 pm. We’re closed Sundays. Orders placed after 6 pm are delivered from the next delivery day, so a Saturday-evening order goes out on Monday.

Yes. At checkout, pick a date and a time anywhere from 2:00 to 7:00 pm, in 15-minute steps. Most orders arrive within an hour of the time you choose, but on busy days delivery can take up to 3 hours, so please be ready to receive your order from the time you pick.

It depends on how far you are from downtown Charlottetown:

• Up to 8 km: free on orders of $50 or more, otherwise $5
• 8 to 15 km: $10 (minimum order $50)
• 15 to 20 km: $15 (minimum order $90)
• 20 to 30 km: $20 (minimum order $140)

Checkout works out your fee from your address and shows the distance, so there are no surprises.

Double-check the house number, road name and town. For rural addresses, try writing the road the way it appears on Google Maps (for example “48 Rd” rather than “Route 48”). Still stuck? Email us at admin@islandcannabis.co and we’ll sort it out.

Your cash payment, and valid government photo ID showing the person receiving the order is 19 or older. We can’t leave orders unattended or hand them to anyone underage.

Let us know as soon as you can and we’ll book a new delivery time. Redelivery is charged as a second delivery fee on top of the first, so a $10 delivery becomes $20 in total. If your delivery was free, redelivery is $5.

Cash on delivery. Please have your cash ready when your order arrives.

Purple is indica, orange is sativa and green is hybrid. Blends of more than one type don’t get a label. The labels are a loose guide to a strain’s character; THC, CBD and terpenes tell you more. Read Indica, sativa, hybrid for the full story.

THC is the amount already active. Total THC also counts THCA, which turns into THC when heated. Compare flower by Total THC. See Why raw cannabis won’t get you high.

Strong, and it varies by product: a single Shatter Krispie is 55 mg of THC and a pack of full-extract gummies is 500 mg. If you’re new to edibles, start with 2.5 mg or less (a small corner of a strong treat) and wait at least 2 hours before having more. Our edibles timing guide has the details.

Start with a lower-THC product, use a small amount and wait to see how you feel. A gram or an eighth is a good first buy. Our guides to ways to consume and edibles timing are good places to start.

Get in touch if you have a faulty cartridge, an unopened product you’d like to return, or a product that’s faulty or not up to standard, and we’ll see what we can do. Returns, exchanges and credits are at our discretion and aren’t guaranteed.

Email admin@islandcannabis.co with your order number and what went wrong, and we’ll sort it out.